






How We Ship Your Plants
FAQ
Shipping
Guarantee
Plant Care
Where Do You Ship From?
We ship all our plants straight from sunny San Diego! Theyβre hand-packed with care and ready to brighten your day.
How long does shipping take?
Most orders ship out within 1-3 business days and arrive at your doorstep in 3-7 days. Fast, safe, and healthy.
Can I change my shipping address?
Oops! Need to update your address? No worriesβjust email us ASAP, and weβll do our best to get you sorted.
What does your 30 day guarantee cover?
We guarantee happy, healthy plants! If your plant arrives less than perfect, just let us know within 30 days, and weβll make it right.
What should I do if my plant arrives damaged?
Just snap a quick photo and email it to us! Weβll get a replacement or refund sorted out right awayβno stress, weβve got you covered.
Do you offer refunds/replacements?
Absolutely! Weβll replace damaged plants or issue refunds if needed. We want you (and your plants) to be completely happy.
Are plant care guides included?
Absolutely! Every order comes with a 150+ plant care eBookβpacked with tips to keep your plants thriving. Itβs automatically added to your cart for free and emailed to you after checkout. No guesswork, just happy plants!
My plant arrived looking sad, what can i do?
Plants can get a little stressed during travel. Give it some water, light, and loveβit should perk up soon! Still worried? Reach out to us, and weβll help.
When should I repot my plant?
We recommend waiting at least 2 weeks after your plant arrives before repotting. This gives it time to acclimate to its new environment. After that, most plants are happy in their pots for 6β12 monthsβbut if you see roots peeking out or itβs looking crowded, itβs time for an upgrade!